2017 was a banner year for American Red Cross mission fulfillment. Following multiple major disasters ranging from hurricanes and wildfires to tragic mass shootings, Red Cross workers helped people in need, providing more food, relief supplies and shelter stays than all of the last four years combined.
The American Red Cross Minnesota Region had a vital role supporting relief efforts around the nation. Responders — more than 90 percent volunteers — deployed to Texas, Florida, Puerto Rico, US Virgin Islands, California, and other locations. For example, our region supported 328 deployments, including 109 for the Hurricane Harvey relief efforts alone. Locally, Red Cross responders helped 952 people affected by 326 home fires.
This year people were faced with major disasters and our region was there with deployments to disasters, working at home to support deployments, or providing direct relief to people impacted by disasters at home.
We are honored to serve alongside those from our region who provide humanitarian relief during times of great need. We are humbled by the dedication people have for the Red Cross mission to alleviate human suffering in the face of emergencies. To see more local thanks, click here.
By Mary Robertson, Disaster Health Services Nurse, American Red Cross Serving Northern Minnesota
On Sunday, September 9, 2017, I deployed to Florida to provide nursing services to people impacted by Hurricane Irma. I had never experienced disaster nursing in such a massive event and my family was, understandably, somewhat anxious for me. “Mom, people are running from this storm, why are you going toward it?” For me the answer is simple, someone has to. Someone has to be there to set up the shelters, deliver supplies, and do all of the hundreds of other things that need to be done.
My first shelter was the hurricane evacuation shelter in Kissimmee, Florida, where there were more than 400 people. They were from all walks of life — rich, poor, homeless, young, and old — sleeping together on a school gymnasium floor. Many did not speak English, but everyone worked together for communication. Health care needs were as diverse as the population — diabetes, heart disease, pregnancy, and confused elderly people and children. Each one was given as much comfort and reassurance as possible. No one was turned away. Because of the hurricane, there was no electricity, no running water, no air conditioning, and only minimal light. Hurricane Irma arrived at 2 a.m. with 110 mph winds. I looked around and could feel the building “breathing” during the height of the storm, which passed at about 5 a.m. Once daylight arrived, people began to leave to check on their homes, family members, and friends. As quickly as the shelter had opened, it closed. My time in Kissimmee had lasted only 40 hours, but felt like a lifetime.
I received my next assignment about 3:00 p.m. on Tuesday. Along with three other Red Cross volunteers, we left for a community named Immokalee – just north of Naples. Immokalee is one of the poorest communities in Collier County, with a large number of migrant workers. When we arrived at the shelter, there were about 500 evacuees there. They had generator power, no potable water, and three bathrooms for hundreds of residents and staff, and at the time no hot food. All the residents were calm and cooperative, thanks to the outstanding leadership from the shelter manager and support from diligent staff. There were no health clinics, pharmacies, or banks open in the community as all had been affected by the storm. The closest emergency medical services up and running were in Naples, 50 miles away.
Red Cross volunteers tried to bring a sense of calm to the residents: we gave them shelter and safety. Simply by seeing the Red Cross symbol, they put hope and trust in us. Every one of the volunteers did whatever it took to “get to yes” and inspired those around them to help one another under difficult circumstances. People often came up to say “thank you” for everything we were doing, which was an great tribute to the relief workers. For me, no amount of money means more to those who are privileged to serve as Red Cross volunteers.
Click here to learn more about the Red Cross response to hurricanes Irma and Maria. Click here to learn more about becoming a Red Cross volunteer.
As the winds, rain, and flooding caused by Hurricane Harvey last week pummeled Southeast Texas, first hundreds, then thousands of residents sought refuge at the George R. Brown Convention Center in downtown Houston. By Tuesday night, August 29, more than 9,400 people had sought shelter at the center, a mammoth 5-block long structure with five large halls covering over half a million square feet.
They came as individuals, as families, as extended families, as neighbors. Often with only the wet clothes on their back, they needed a safe, secure place to stay, dry clothes, a hot meal, and most of all, hope. And the Red Cross was there for them. Working closely with government partners such as the city, the county and the state, Red Cross shelter workers welcomed them in, helped them dry off, fed them a hot meal, and saw to their health needs and concerns.
Where only a few days before, there was an empty cement floor, within 48 hours a village, then a town, then a city of over 10,000 residents sprang up. Neighborhoods developed. One hall was reserved for people with pets, another for families. People of many different heritages and backgrounds from all over Texas were united as survivors of a terrible natural tragedy. All entered this giant “lifeboat” mega-shelter knowing that they would now be safe and cared for.
The Red Cross rushed workers from across the nation to Houston, even before Harvey struck. By the end of the week, more than 2,700 trained disaster workers were on the ground, and another 800 were on the way, along with more than Red Cross 200 emergency relief vehicles. Over 37,000 people stayed in 270 Red Cross and partner shelters across Texas on Saturday.
At the George Brown Shelter, hundreds of local Houstonians reached out to help their neighbors. They sorted donated clothes, provided meals and food service, and rendered medical assistance. Boy Scout troops served up an oatmeal breakfast, and were introduced to folks who live outside of their middle-class neighborhoods.
Stories were shared of rescues by strangers from rising flood waters, as neighborhoods were suddenly inundated. Travel around the area was difficult, as major freeways were under water for several days. Sad stories were also shared of relatives who had tried to drive to safety, but were swept away by the floods. Red Cross Mental health and health services professionals have provided over 11,000 contacts to provide support and care for the evacuees.
Journalists from all over the world rushed to cover the story, with TV crews based here sending stories and pictures back to networks in countries such as Germany, France, Belgium, Czech Republic, United Kingdom, and Denmark. In addition, all of the national networks, the local and regional television and radio stations, were well represented, as well as many Texas and national newspapers.
While squeezing nearly 10,000 people into one shelter isn’t optimal, everyone there was safe, out of the weather, and had access to hot food and medical assistance. Additional shelters opened up the next day and relieved pressure on the George R. Brown Convention Center shelter.
One survivor summed it all up. When told to make sure she held on to a certain document, as she slide it back into a large manila envelope, she simply said, “Don’t worry. My entire life is in this envelope.”
It’s officially that time of year again: back-to-school. We know many of you may be getting your little ones ready for their first day, or settling into the groove of things with classes back in session. It’s a chaotic week for families, students and staff. In an effort to help get your kids prepared and to help prepare teachers, we talked to some experts in education, namely Glenna Housman, a middle school nurse in Virginia.
“We know that when it’s time to get kids ready to come back to school, parents’ lives get a little hectic,” says Glenna. “Staff members tend to rely on parents to share a lot of information about their students, but I think it’s also very important for teachers and school administrators to take certain prep steps, too.”
Here are 6 tips for teachers and students alike to be Red Cross Ready as they embark on the new school year:
Get a Kit
Think about emergency preparedness items you don’t already have in your classroom. Some good supplies to have on hand are a flashlight and cell phone charger in case the power goes out. We tend to rely on our technology in times of crisis, especially to communicate.
Talk to your school nurse and ask for an extra batch of first aid items like gauze pads and bandages without latex (in case of allergies), for emergencies or if you can’t get to the nurse’s station right away.
Know which students have allergies and which ones do not. If you’re a parent, we suggest putting a supply kit together in your student’s backpack. If they have allergies or certain medical needs, be sure to have those things noted for the teacher. If you’re a teacher, have some snacks in your classroom that can be used for kids with allergies or diabetes. Some examples include non-peanut snacks, non-perishables, hard candy. Also be aware of allergies to things like grass or wood chips often found on playgrounds, in case a student has an allergic reaction at recess.
Make a Plan
Know where to go for emergencies like a tornado or fire in the cafeteria. Most schools have policies in place and practice drills regularly. If your school doesn’t have these policies already in play, talk to your administrators and staff about how to protect your students.
Don’t forget to update your child’s school health records. These records should be updated at the beginning of every school year. Any health care plans signed by the doctors are needed each fall for food allergies, inhalers, diabetics, sickle cell anemia, etc. so teachers and nurses are well-equipped to treat your kids.
Talk with your class about what to do in emergencies. Keeping the steps simple and easy to follow will help them remember when you practice.
While we hope your school year goes off without a hitch, we know it’s always best to be prepared for whatever may happen.
If you’re on top of emergency preparedness, then you’ll be teaching your students a good life skill and making their parents feel better while they’re under your care.
I was out running errands when I heard of the bridge collapse on the car radio. It had to have been only minutes after it happened. I pulled over and called in to the Red Cross chapter to see if I was needed and was told, “Yes. Come right away.”
I arrived fairly quickly, but I think I was the last vehicle to drive right to the chapter, then the roads were closed off. The Red Cross chapter, being just a couple blocks away from the bridge was already set up as the staging area for all emergency responders, so the parking lot and surrounding roads were filled with police and fire vehicles, including a large mobile office which became their command center.
I went directly into the chapter to a meeting that was just starting, which assigned volunteers to various duties. I was assigned to open a Family Assistance Center, which was to be located in the nearby hotel on Washington Ave, a Holiday Inn at the time. Because of this assignment, I didn’t see more of what took place at the chapter that evening.
A Family Assistance Center is a place of comfort, a place to wait for information, a place to worry until your questions are answered. We had snacks and beverages available, which can help with stress. But mostly we had counselors: both the Red Cross stress team made up of Minnesota licensed psychologists, psychiatrists, social workers, etc. who are specially trained to work with folks stressed by the shock and uncertainty of disasters, and whether their loved ones are okay. Also we had a team of faith-based counselors such as pastors, priests, rabbis, chaplains, for those who find comfort in faith-based support.
My thoughts of this event continue to include: appreciation for the preparedness and actions of first responders and the opportunity to help through the American Red Cross; encouragement for the survivors who continue to struggle with physical and emotional after effects of such a traumatic experience; and hope that our infrastructure is being updated and maintained so this doesn’t happen again.
As family members arrived at the scene looking for loved ones, they were escorted to the hotel to share their story and concerns with a counselor and wait for information. Mostly these were people who knew their loved ones crossed the bridge about that time, generally their usual commute. Or if someone didn’t come home when expected, their family was worried thinking they had been on the bridge.
One by one news arrived that a loved one was safe. Often it was by chance, they stayed at work late, stopped for a beer with a friend, took a different route either hearing the news or by chance. Some who were on the bridge were rescued safely, some taken in ambulances to hospitals, some bodies recovered. People were escorted out of the Family Assistance Center by their counselor, some greatly relieved, some in tears or grief. Over the course of the evening our clients became fewer until there was just one woman left. The divers finally located her husband, at the bottom of the river, a large piece of the bridge on top of him.
It still affects me to think of what she and others went through that night. It was not possible to save every life, but our emergency responders found every single person. The Red Cross continued to support families and first responders for many weeks after the bridge collapse.
This year, are you thinking of becoming a Red Cross volunteer? Right now in Minnesota, we’re recruiting for three opportunities supporting disaster relief. Each position ensures disaster workers can deliver humanitarian aid at home and around the corner.
Support daily operations for disaster relief services
The American Red Cross serving Twin Cities Area seeks a volunteer to support instructor-led training by scheduling in-person classes and performing other administrative tasks, as needed. This is a flexible-schedule position that can be performed remotely during daytime hours. If interested, please contact Angela Antony (firstname.lastname@example.org).
Prepare new volunteers for Red Cross disaster relief service
The American Red Cross serving Twin Cities Area seeks volunteers to assist Workforce Engagement with bringing on-board new disaster volunteers. This role guides new volunteers through the first steps of joining the Red Cross, from turning in the right paperwork and signing up for training, to helping them feel prepared for their roles. On-boarding volunteers enjoy working with people, being flexible, and serving on a team. If interested, please contact Hannah Linsk (email@example.com).
Help volunteers get out the door to disaster relief responses
The Minnesota Region needs volunteers to help deploy volunteers to both regional and national disasters. Deployment team members will assign volunteers to Disaster Relief Operations (DROs), give the proper information regarding deployment procedures, distribute mission cards, and perform other duties as necessary. The best candidates will be comfortable working with online platforms and on the telephone. Help us volunteers get out the door! If interested, please contact Susan Waananen (firstname.lastname@example.org).
It’s a great year to join us! Click here to learn more about our Century of Service, year-long celebration during 2017. #mnredcross100
Post by Lynette Nyman/American Red Cross Minnesota Region
Some people are Natural Born Huggers. Take Jane. During a recent party, Jane came up to me. “You probably don’t remember me,” she said. I sort of did, but not really. It didn’t matter. She opened her arms wide and wrapped them around me. “Hug me like you know me,” she said.
After nearly eight years of responding to Red Cross disaster relief operations where I’ve hugged people of all types, and mostly strangers, Jane’s instruction registered deep in the reptilian part of my brain. My rigid self melted. My heart warmed. Conversation lifted. We became immediate friends. I left the party a different person. The cold winter air felt frosty only on the outside. Inside, I was delighted because people like Jane, people willing to risk closeness with the largely unfamiliar, exist.
So, this year I’m taking on one New Year’s resolution: to hug you like I know you. I encourage you to do the same. And if, like me, you need practice, serving with the Red Cross is a great way to get it.